Shipping Policy

Shipping Policy — Velvara™

Last updated: May 23, 2026

Thank you for shopping with Velvara™! We work hard to ensure every order is packaged with care and delivered as quickly as possible. Please review our shipping policy below for complete details on processing times, delivery windows, and tracking information.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you'll receive a confirmation email with tracking details.

Please note that during high-volume periods or promotional events, processing times may be slightly extended.

Fulfillment & Shipping Process

Here's how your order is fulfilled:

  1. Once your order is placed, it is processed and prepared for shipment.
  2. Our team verifies and quality checks every order before dispatch.
  3. A thank-you card is included with your package.
  4. All products are carefully packed and securely sealed before leaving our facility.
  5. Your shipping label is printed and your order is dispatched on the next available outbound shipment.

This process ensures every product is quality checked and securely packaged before it reaches you.

Shipping Locations

We currently ship only within the United States. We do not ship to U.S. territories, P.O. Boxes, or APO/FPO/DPO addresses at this time.

Delivery Time

Average delivery time to U.S. customers is 5–8 business days from the date of shipment. Delivery times may vary slightly depending on your location, carrier delays, holidays, or unforeseen circumstances.

Shipping Rates

  • Free Shipping on all orders of Buy 2 Get 2 FREE and above
  • $2.99 Flat Rate Shipping on Buy 1 Get 1 FREE orders

Shipping costs are calculated and displayed at checkout.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your order anytime through the tracking link provided in your shipping confirmation email.

Please allow up to 48 hours after shipping for tracking information to update.

Delivery Delays

While we make every effort to deliver orders promptly, Velvara™ is not responsible for delays caused by weather, or carrier-related issues once the package has left our facility.

If your order appears delayed, please check your tracking link first. If it shows no movement after several days, contact us at officialvelvara@gmail.com.

Missing, Lost, or Stolen Packages

If your tracking shows "Delivered" but you did not receive your order:

  1. Double-check your shipping address and surrounding area (mailroom, porch, etc.)
  2. Wait 24 hours — occasionally carriers mark packages delivered before arrival
  3. Contact the carrier directly for additional details
  4. If the package is still missing, email us at officialvelvara@gmail.com within 7 business days of the delivery date so we can assist you

Incorrect Shipping Information

Please ensure your shipping address is correct before completing checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error after placing your order, contact us immediately at officialvelvara@gmail.com.

Contact Us

If you have any questions about your order or our shipping process, please contact our support team at:

Velvara™ 📧 officialvelvara@gmail.com 📍 Connecticut, USA

Our team is available Monday – Friday, 9 AM – 5 PM EST, and we respond within 24 hours.